Welcome to NortheastTourPackage.com. These Terms & Conditions govern your use of our website and all travel-related services offered by us, including tour packages, hotel bookings, transportation, sightseeing, and other travel arrangements. By accessing our website or making a booking, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions and all applicable laws of India.
1. Booking & Confirmation
All bookings made through NortheastTourPackage.com are subject to availability and confirmation from our team. A booking shall be considered confirmed only after the required payment has been received and an official booking confirmation has been issued. Prices, itineraries, and inclusions are subject to change until the booking is confirmed.
2. Payments
Customers are required to make payments through the payment methods accepted by NortheastTourPackage.com. Depending on the selected package, a booking amount or full payment may be required to secure the reservation. Failure to complete the payment within the specified time may result in cancellation of the booking without prior notice. More of all, cancellation of packages after making the payment, subject to deduction as per the terms and conditions discussed during the time of bookings and deduction depends upon the time and days left before the commencement of the trip.
3. Cancellation & Refund Policy
Any cancellation request must be communicated to us in writing via email or other official communication channels. Refunds, if applicable, will be processed after deducting cancellation charges, supplier penalties, taxes, and any non-refundable service fees. The refund processing time may vary depending on the payment gateway, banking institution, or third-party service provider. Sometime cancellation of the trip may attract no-refundable if the time left is limited before the commencement of the trip.
4. Tour Itinerary & Service Changes
While we strive to operate every tour as planned, NortheastTourPackage.com reserves the right to modify tour itineraries, accommodation, transportation, sightseeing schedules, or other travel arrangements due to weather conditions, road closures, operational requirements, government directives, or any unforeseen circumstances. Suitable alternatives will be arranged wherever reasonably possible.
5. Customer Responsibilities
Customers are responsible for providing accurate personal information at the time of booking and ensuring they carry valid government-issued identification, permits, visas, and any other travel documents required for their journey. Guests are also expected to comply with local laws, hotel policies, and instructions provided by tour managers or local authorities throughout the trip.
6. Travel Risks & Responsibilities
Travel within North East India may occasionally be affected by adverse weather conditions, landslides, floods, road blockages, political situations, or other unforeseen events. By booking with NortheastTourPackage.com, customers acknowledge these inherent travel risks and agree that delays, route changes, or cancellations caused by such circumstances are beyond our reasonable control.
7. Health & Medical Fitness
Travellers should ensure that they are medically fit to undertake their chosen tour. Any pre-existing medical condition, dietary requirement, disability, or special assistance required during the trip should be disclosed before the booking is confirmed. NortheastTourPackage.com shall not be held responsible for medical emergencies arising during the tour due to undisclosed health conditions.
8. Limitation of Liability
NortheastTourPackage.com acts as a travel facilitator by coordinating services provided by hotels, airlines, transport operators, guides, and other third-party suppliers. While we carefully select our service partners, we shall not be liable for any injury, loss, accident, delay, theft, damage, or additional expenses arising from the actions, negligence, or failure of third-party service providers or from circumstances beyond our reasonable control.
9. Force Majeure
NortheastTourPackage.com shall not be liable for any delay, interruption, modification, or cancellation of travel services caused by events beyond our reasonable control. These include, but are not limited to, natural disasters, earthquakes, floods, landslides, pandemics, government restrictions, strikes, civil disturbances, war, or any other force majeure event affecting travel operations.
10. Intellectual Property
All content available on NortheastTourPackage.com, including website design, logos, text, graphics, images, videos, and other materials, is the exclusive property of NortheastTourPackage.com unless otherwise stated. Unauthorized copying, reproduction, modification, distribution, or commercial use of any content without prior written permission is strictly prohibited.
11. Privacy
We value your privacy and are committed to protecting your personal information. Any personal data collected through our website or during the booking process will be handled in accordance with our Privacy Policy and applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000, the Consumer Protection Act, 2019, and other applicable laws. Any dispute arising out of or relating to the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in India.
13. Amendments
NortheastTourPackage.com reserves the right to revise or update these Terms & Conditions at any time without prior notice. Any modifications shall become effective immediately upon publication on this website. Continued use of our services after such changes constitutes acceptance of the revised Terms & Conditions.
Contact Us
If you have any questions regarding these Terms & Conditions or require further clarification regarding our travel services, bookings, cancellations, or policies, please contact our customer support team through the contact information provided on NortheastTourPackage.com. We will be happy to assist you.
